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Privacy Policy Statement

  Industry-leading Club Repair and Service and the Most In-depth Clubmaking Info, How-to's and Videos - only at The GolfWorks  
Customer Privacy - The GolfWorks' Way Your customer information is kept confidential and safe.
Our postal address is:

4820 Jacksontown Road
P.O. Box 3008
Newark, Ohio 43058-3008

We can be reached via e-mail at golfworks@golfworks.com or you can reach us by telephone at 1-800-848-8358.

For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).

We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes, but is not shared with other organizations for commercial purposes.

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site , customize Web page content based on visitors' browser type or other information that the visitor sends.

If you do not want to receive e-mail from us in the future, please let us know by sending e-mail to golfworks@golfworks.com, calling us at 800-848-8358, or writing to us at the above address.

The personal information you have provided us and information about your order may be shared with third parties. This information may be combined with other personally identifiable information (such as demographic information and past purchase information) available from our records and other sources. This information will be used to make our future marketing efforts more efficient. It may also be used by our marketing partners to bring you offers of interest. To learn more about our marketing partner, click here.

In addition, you may receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list by sending e-mail to us at the above address, or calling us at the above telephone number, or writing to us at the above address. If you prefer we do not share your name and address with marketing partners, please email us at golfworks@golfworks.com.

If you agreed to receive email from our marketing partners, we will share with them your email address and the information described above, so they can send you offers for products and services that may be of interest to you. We will only share your e-mail address if you have opted in by checking the box on the registration page. Additionally, each email our partners send you will include a description of the simple opt out process to enable you to stop receiving future e-mail.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending e-mail to golfworks@golfworks.com, calling us at the above telephone number, writing to us at the above address. You may receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list by sending e-mail to golfworks@golfworks.com, calling us at the above telephone number, writing to us at the above address.

Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only data collected from the time of the policy change forward.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by sending e-mail to golfworks@golfworks.com, calling us at the above telephone number, writing us at the above address.

Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them.

Consumers can access this information by sending e-mail to golfworks@golfworks.com, calling us at the above telephone number, writing to us at the above address.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, unique identifiers.

Consumers can have this information corrected by sending e-mail to golfworks@golfworks.com, calling us at the above telephone number, writing to us at the above address.

With respect to security: When we transfer and receive certain types of sensitive information such as credit card information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The DMA's Committee on Ethical Business Practices at mgoldberger@the-dma.org, state or local chapters of the Better Business Bureau.

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